L&Q introduces ‘reverse staircasing’ policy for shared owners following ombudsman investigation

L&Q has introduced a new “reverse staircasing” policy for shared owners in exceptional circumstances after the Housing Ombudsman found maladminstration in its handling of a case involving cladding The cladding scandal, an imaginary housing association, menopause and the catch-22 situation for homeless workers – what #UKhousing was tweeting about […]

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